> For the complete documentation index, see [llms.txt](https://legal.doslab.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legal.doslab.co.uk/platforms/terms-and-conditions/disputes.md).

# Disputes

### 1. Procedure

If we have a dispute, in the first instance please do contact us.  Most disputes can be readily settled without the need for recourse to third parties.

In the event that a dispute arises out of or in connection with the services, these Terms and Conditions, or either of our performance of the obligations contained herein, the following procedure shall apply:

* Either you or us shall give written notice to the other setting out the nature of the dispute and full particulars (a Dispute Notice), together with any relevant supporting documents.
* We will then attempt, in good faith, to resolve the dispute promptly through negotiation between us.  
* If we are unable to resolve the dispute within 14 days, it shall be finally settled by arbitration in accordance with the Expedited Arbitration Rules of the [London Chamber of Arbitration and Mediation](https://lcam.org.uk/) ('**LCAM**') for the time being in force, which rules are deemed incorporated by reference into these Terms and Conditions.  
* The seat of the arbitration shall be London.
* The tribunal shall consist of one arbitrator and the language of the arbitration shall be English.